The absence of sufficient internal control over the process amounted to a failure to meet the standards required for prudent management.
The State Bank of South Australia was formed on 1 July 1984 by the amalgamation of two banks owned by the State Government of South Australia - the Savings Bank of South Australia, and the former State Bank of South Australia.
The Bank could be best described as a thrift institution whose business was largely limited to retail banking activities and some smaller commercial lending, within South Australia.
It collapsed in 1992 causing one of Australia’s largest banking crisis.
At 1992 amounts the collapse cost the South Australian taxpayer $A970 million (later revised to A$3.1 billion in nominal terms).
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Upon its collapse the South Australian Government appointed a Royal Commissioner to investigate the Bank’s failings.
Upon its collapse the South Australian Government appointed a Royal Commissioner to investigate the Bank’s failings.
The Royal Commissioner was critical of many control weaknesses and in particular with respect to the Bank’s management of its credit risk. The management of credit risk denotes the processes of initiating, approving, controlling, and recovering, loans provided by the Bank to its customers.
The Royal Commission noted:
- Board papers which were required to be read by the Directors prior to Board meetings were deliberately voluminous. It was not unusual for the Board to receive documents which would stack in a pile to approximately four inches in height. It was the experience of most Directors that those papers took between eight and 12 hours to read carefully. The Directors expressed the view on several occasions that they felt they were "swamped with data". The papers were not only voluminous but often technical in nature.
The Royal Commissioner noted: “I am satisfied that the former non-executive directors' lack of experience in relation to lending impeded them in the discharge of their responsibility to exercise the requisite independent judgment. This lack of experience was compounded by the manner in which information was presented to the Board. As often as not, lending submissions which reached the Board did not facilitate useful analysis.” - The integrity of the decision-making process within the Board in relation to lending applications was adversely affected by usage of the "round robin" approval process.
In the course of the Investigation, it became evident that on a number of occasions decisions had been made by the Directors via an informal method which was referred to within the Bank as a "round robin" consultation of Board members. A round robin was a vote on a lending or acquisition proposal in which a number of directors were circularised with a written proposal and requested by Bank officers individually to assess the merits of the proposal, to form a view on the proposal without attending a Board meeting, and to relay that view by telephone to a nominated Bank officer. The stated purpose of the process of round robin consultations was to provide a mechanism to enable the Board to make decisions quickly on urgent proposals.
The round robin process was flawed.
The Board failed adequately and properly to direct, supervise and control the affairs of the Bank. Further, the absence of either a sound legal basis for, or sufficient internal control over, the process amounted to a failure to meet the standards required for the prudent management of the Bank's affairs. The Board expressed its discomfort with use of the method of round robin consultation. Directors were aware that it did not conform, and it was not intended by them to conform, with sub-section 12(6) of the State Bank Act. Yet the Board did not direct that the practice be terminated. - The composition of the Board Sub-Committee was fluctuating and unpredictable. Its meetings were short. It served no useful purpose. Its meetings were convened on short notice. Generally, members would have had an inadequate time in which to consider what were often complex lending submissions. Yet the business was transacted nevertheless.
- The charter of the Lending Credit Committee was not satisfactory. First, it did not precisely define the monitoring role to be undertaken by the Committee in relation to the Bank's loan transactions. Secondly, it did not clearly demarcate where, as between the Board, the Chief Executive Officer, and the Committee, responsibility for supervision and surveillance of the Bank's lending policies would lie.
- What was lacking from the Bank's credit approval structure, at Lending Credit Committee level and below, was a procedure under which lending decisions would be rigorously and objectively analysed by a person not having a commitment to asset growth for its own sake.
There was no institution or procedure within the Bank which permitted or required lending decisions to be scrutinised by reference solely to prudential considerations. All officers of the Bank who participated in lending decisions at Lending Credit Committee level and below were motivated either wholly or partly by the corporate desire for growth in assets. - Prior to establishment in late 1989 or early 1990 of the Credit Quality Section, there was no review of credit decisions by a source independent of the business unit which sponsored the loan application. Accordingly, no strictly independent review was formally required to be carried out of the credit judgments being made by managers.
- Given the size and complexity of the loans often handled by the Corporate Banking division, the one-page check list of settlement procedures was not sufficient to ensure that errors or omissions would not occur in this critical process.
- Prior to March 1988, Managers were not directed to monitor the performance of their customers. Instead, they performed an annual review of each customer, and otherwise examined only customers who exceeded approved credit limits. This approach did not enable timely identification of weakening credits in order to forestall potentially adverse consequences for the Bank.
- Whilst the Credit Policy Manual of September 1988 directed Managers to monitor the performance of their customers there was inadequate direction as to how this should be done. The lack of definition of responsibilities, and the lack of guidance as to methods of monitoring customer performance, had the consequence that the actual level of active monitoring of customers varied from manager to manager and was generally conducted haphazardly.
- Given that the Manager responsible for monitoring a particular loan was often the same Manager who had initially recommended the loan for approval - there was no separation of these responsibilities - there was often an unwillingness to recognise deteriorating situations and to take remedial action.
- Relevant information was sometimes not reported.
In many cases, events associated with the on-going management of exposures were not reported to appropriate levels of management on a timely basis. Senior management were, therefore, unaware of certain potential problem loans until after they had become serious problems. The decisions in these circumstances were thus reactive rather than pro-active, in determining the course to be taken in managing these loans.

